TERMS OF SERVICE – Doggie-Do & Playtime Too

TERMS OF SERVICE

GROOMING

Doggie-Do & Playtime Too, Inc. and its employees agree to provide services stated in this contract in a reliable and trustworthy manner. In consideration of these services and as an express condition thereof, the client expressly waives any and all claims against Doggie-Do & Playtime Too, Inc. or its employees for, unless arising from gross negligence on the part of Doggie-Do & Playtime Too, Inc.
Client understands that all dogs must have a veterinarian and must be current with all vaccinations. Vaccinations must be given far enough in advance to be effective. We require about 5 days. We also require vaccination against kennel cough, which is very common among these facilities. Please bring vaccination record with you before or during drop off or dog(s) will not be admitted.
Client authorizes their veterinarian to share the vaccination and medical records of their dog(s) with Doggie-Do & Playtime Too, Inc. and other veterinarians.
Client understands that all dogs must be treated with a flea, tick and heartworm preventative. If fleas are found on dog, a flea bath will be given at owner’s expense.
All dogs must be accompanied by a leash or they will not be admitted. Collars will be removed during your dog’s stay for safety reasons.
Client represents dog as being in good health and free of any communicable diseases.
Doggie-Do & Playtime Too, Inc. does its best to be as careful as possible. There may be times when a dog is slightly injured due to sudden movements. Client understands and accepts these risks and will hold Doggie-Do & Playtime Too harmless for any resulting illness, injury and/ or death to their dog or cat. In the event of a more serious injury results, after all necessary attempts to reach client fails. Client authorizes Doggie-Do & Playtime Too, Inc. to seek medical attention at the veterinarian.
Client represents dog as non-aggressive. Client agrees dog has not harmed another animal, person or thing and has not shown any aggressive behavior. Client understands any harm caused by dog to any person, animal or property is the responsibility of the client. Client also understands if dog is found to be aggressive or displays behavioral problems, dog will no longer be groomed at our establishment in the future.
Client agrees that if dog shows aggressive behavior and Doggie-Do & Playtime Too, Inc. cannot finish the job for fear of injury; client agrees to remain responsible for all applicable charges whether work is completed or not. If we cannot begin work, we will return the dog to you with no charge.
Client agrees to be solely responsible for any harm caused by their dog to themselves, any employees, other dogs, other owners and/or property. Client agrees to reimburse Doggie-Do & Playtime Too, Inc. for all costs (including, but not limited to, medical care and lost wages) associated with exposure to dog(s). Client further agrees that Doggie-Do & Playtime Too, Inc. is not responsible for disease to their dog, injury or death to their dog caused by another animal and/or escape of their dog.
Matting Waiver: The need to remove matted hair is a necessity. When a coat becomes tangled beyond the ability to brush or comb through it, the most humane method is to shave off the matted hair. Shaving may seem severe, but it is the fastest and least stressful way to groom a matted dog. Matted coats can cause the following problems: Skin irritation caused by dirt, dander, and parasites trapped under matted hair; and Sores with possible hair loss. It is not uncommon to find preexisting conditions such as hot spots, sores, and other skin issues once the matted coat is removed. There is also a chance that your pet’s skin may become irritated from being clipped so close. Ear bruising due to excessive head shaking after removal of mats can occur. Since the procedure takes extreme care and extra time, there may be additional charges depending on the severity of matting. Customer releases Doggie-Do & Playtime Too and staff from responsibility for the above mentioned shaving process and any problems that may be uncovered or occur during said procedure. I agree to pay any and all charges for said procedure. Should my pet require veterinary care during or after the procedure, I authorize Doggie-Do & Playtime Too to provide necessary treatment for my pet and agree to pay any and all veterinary fees.
Payment can be made before or after services have been rendered. In the event of additional unforeseen costs (such as vet fees, flea baths, nail trimmings, etc.), payment is expected after completion of services at the time of pickup.
Cancellations must be received 24 hours prior to the scheduled grooming day or a $25 cancellation fee will apply.
Pick up time is M-F 7:30pm; Saturday 5pm. Any dogs not picked up by 7:30pm will be charged a late pick up fee. Any dogs not picked up M-F by 7:45pm or Saturday by 5:15pm will be boarded and charged the maximum overnight rate.
This agreement will remain valid for all future services.

OVERNIGHT CARE

Doggie-Do & Playtime Too, Inc. and its employees agree to provide services stated in this agreement in a reliable and trustworthy manner. In consideration of these services and as an express condition thereof, the client expressly waives any and all claims against Doggie-Do & Playtime Too, Inc. or its employees, unless arising from gross negligence on the part of Doggie-Do & Playtime Too, Inc.
Client understands that all pets must have a veterinarian and must be current with all vaccinations. Vaccinations must be given far enough in advance to be effective. We require about 5 days. We also require vaccination against kennel cough, which is very common among boarding facilities. Please bring vaccination record with you before or during admission or pet(s) will not be admitted.
Client authorizes their veterinarian to share the vaccination and medical records of their dog(s) with Doggie-Do & Playtime Too, Inc. and other veterinarians.
Client understands that all pets must be treated with a flea, tick and heartworm preventative. If fleas are found on pet, a flea bath will be given at owner’s expense. Additionally, Client understands the dog’s nails must be clipped regularly and if the dog’s nails are found to be too long, we will cut at owner’s expense.
Client understands that we will not administer sedatives to your pet — regardless if they are veterinarian prescribed. If your pet needs this type of medication you need to make arrangements for your pet to be hospitalized with your veterinarian.
All dogs must be accompanied by a leash or they will not be admitted. Collars will be removed during your dog’s stay for safety reasons.
Doggie-Do & Playtime Too Dog, Inc. does not diagnose nor make therapy decisions nor does it offer veterinary services. Any veterinary/medical concerns will be referred to a veterinarian.
Doggie-Do & Playtime Too, Inc. will not board acutely ill animals or those with uncontrolled medical conditions. Certain medical conditions may also be referred to a veterinarian for boarding. Pets infected any contagious disease will not be admitted.
Client must express any known aggression problems that the dog has with others animals or people and must be free of any communicable diseases. The dog is being admitted based on client’s representation.
Client agrees to be solely responsible for any harm caused by their dog to themselves, any employees, other dogs, other owners and/or property. Client agrees to reimburse Doggie-Do & Playtime Too, Inc. for all costs (including, but not limited to, medical care and lost wages) associated with exposure to dog(s). Client further agrees that Doggie-Do & Playtime Too, Inc. is not responsible for disease to their dog, injury or death to their dog caused by another animal and/or escape of their dog.
Doggie-Do & Playtime Too, Inc. does provide food, and bedding; however, if you decide to provide your own, Doggie-Do & Playtime Too, Inc. is not responsible for those items. Please label all items including medications with pet’s name and owner’s name. It is recommended that the client provide the pet’s own food as a change in diet can cause upset stomachs.
Doggie-Do & Playtime Too, Inc. does not accept aggressive animals. Client understands if a playgroup setting is requested for your pet that accidents do happen. Client understands Doggie-Do & Playtime Too, Inc. will not be responsible for scrapes, scratches, playful bites, transmission of diseases, etc. as these things are common amongst play groups.
Doggie-Do & Playtime Too, Inc. reserves the right to take dog(s) to veterinarian if necessary. Client is responsible for payment of all veterinary services rendered, including, but not limited to, diagnosis, treatment, necessary grooming, medical supplies, transportation and boarding. Client agrees to make such payments directly to the attending veterinarian or to reimburse Doggie-Do & Playtime Too if direct payment cannot be made.
Doggie-Do & Playtime Too, Inc. reserves the right to deny service or terminate service because of safety concerns, financial concerns, or inappropriate or uncomfortable situations.
Client agrees that their pet may be videotaped, photographed, and recorded. Doggie-Do & Playtime Too shall be the exclusive owner to the results and all proceeds of such tapings, photography, and recordings with the rights and agrees that their pet may be used in any and all media and in the promotion, advertising, sale, publicizing and exploitation of Doggie-Do & Playtime Too.
Client of the pet agrees to pay reasonable attorney fees incurred by the Facility in the collections of any charges incurred by Client of the pet for services rendered at Doggie-Do & Playtime Too, Inc.
The client agrees if pet is not picked up, or we are not notified, within 5 days after scheduled pick up date, Doggie-Do & Playtime Too, Inc. will consider pet abandoned and pet will be dropped off at nearest shelter.
Payment can be made before or after services have been rendered. In the event of additional unforeseen costs (such as vet fees, flea baths, nail trimmings, etc.), payment is expected after completion of services at the time of pickup.
Cancellations must be received 48 hours prior to the scheduled boarding day or a $70 cancellation fee will apply. We must be notified within 48 hours of an early return or you will be charged for the remaining number of booked days.
Dogs may be dropped off Monday-Friday from 7:30am to 7:30pm and Saturday from 9:00am to 5:00pm. Dogs may be picked up Monday-Friday from 7:30am to 7:30pm; Saturday from 9:00am to 5:00pm; and Sunday (Daycare entrance only) from 10:00am-5:00pm. Check-out time is 12:30pm. Customers who pickup their dog after 12:30pm on the scheduled pickup date will be charged a discounted daycare fee. Additionally, there will be a $20.00 fee for any pickup occurring within 15 minutes after close on the scheduled pickup date. If pickup does not occur within 15 minutes after close on the scheduled pickup date, the dog shall remain for another night and customer will be charged a late pickup fee and for another overnight at the maximum overnight rate.

DAYCARE

Doggie-Do & Playtime Too, Inc. and its employees agree to provide services stated in this contract in a reliable and trustworthy manner. In consideration of these services and as an express condition thereof, the client expressly waives any and all claims against Doggie-Do & Playtime Too, Inc. or its employees, unless arising from gross negligence on the part of Doggie-Do & Playtime Too, Inc.
The client understands that all dogs must have a veterinarian and must be current with all vaccinations. Vaccinations must be given far enough in advance to be effective. We require about 5 days. We also require vaccination against kennel cough, which is very common among these facilities. Please bring vaccination record with you before or during drop off or dog(s) will not be admitted.
Client authorizes their veterinarian to share the vaccination and medical records of their dog(s) with Doggie-Do & Playtime Too, Inc. and other veterinarians.
Client understands that all dogs must be treated with a flea, tick and heartworm preventative. If fleas are found on dog, a flea bath will be given at owner’s expense.
Client understands the dog’s nails must be clipped regularly for the safety of all our dogs and employees. If the dog’s nails are found to be too long, we will cut at owner’s expense.
All dogs must be accompanied by a leash or they will not be admitted. Collars will be removed during your dog’s stay for safety reasons.
Doggie-Do & Playtime Too, Inc. does not diagnose nor make therapy decisions nor does it offer veterinary services. Any veterinary/medical concerns will be referred to a veterinarian.
Client understands all dogs interact with other dogs and employees. The client must express any known aggression problems that the dog has with others animals or people and must be free of any communicable diseases. The dog is being admitted based on client’s representation.
Client understands that dogs are unpredictable and, without warning, may bite or cause harm to others. Client further understands that there are risks involved in day care settings such as fights, bites and the transmission of diseases and releases Doggie-Do & Playtime Too, Inc. of all liability for any resulting illness, injury and/or death to their dog.
Client agrees to be solely responsible for any harm caused by their dog to themselves, any employees, other dogs, other owners and/or property. Client agrees to reimburse Doggie-Do & Playtime Too, Inc. for all costs (including, but not limited to, medical care and lost wages) associated with exposure to dog(s). Client further agrees that Doggie-Do & Playtime Too, Inc. is not responsible for disease to their dog, injury or death to their dog caused by another animal and/or escape of their dog.
Client also understands that day care settings are different from home settings. The flooring may be rough on the pads at first, separation anxiety may be present in the beginning, sore muscles and joints may be present and the dog may seem tired. These, and more, are all common at the beginning of a day care life and will diminish as the dog becomes more accustomed.
Doggie-Do & Playtime Too, Inc. does not accept aggressive dogs since all dogs have interaction with others.
Client understands if dog is found to be aggressive or displays behavioral problems, dog will no longer be allowed to participate.
Doggie-Do & Playtime Too, Inc. reserves the right to take dog(s) to veterinarian if necessary. Client is responsible for payment of all veterinary services rendered, including, but not limited to, diagnosis, treatment, necessary grooming, medical supplies, transportation and boarding. Client agrees to make such payments directly to the attending veterinarian or to reimburse Doggie-Do & Playtime Too if direct payment cannot be made.
Doggie-Do & Playtime Too, Inc. reserves the right to deny service or terminate service because of safety concerns, financial concerns, or inappropriate or uncomfortable situations.
Client agrees that their pet may be videotaped, photographed, and recorded. Doggie-Do & Playtime Too shall be the exclusive owner to the results and all proceeds of such tapings, photography, and recordings with the rights, throughout the world, an unlimited number of times in perpetuity, to copyright, to use and to license to others in any manner. Client further agrees that their pet may be used in any and all media and in the promotion, advertising, sale, publicizing and exploitation of Doggie-Do & Playtime Too.
Client of the pet agrees to pay reasonable attorney fees incurred by the Facility in the collections of any charges incurred by Client of the pet for services rendered at Doggie-Do & Playtime Too, Inc.
Payment can be made before or after services have been rendered. In the event of additional unforeseen costs (such as vet fees, flea baths, nail trimmings, etc.), payment is expected after completion of services at the time of pickup.
Pick up time is M-F 7:30pm; Saturday 5pm. Any dogs not picked up by 7:30pm will be charged a late pick up fee. Any dogs not picked up M-F by 7:45pm or Saturday by 5:15pm will be boarded and charged the maximum overnight rate.
All daycare packages are non-refundable and non-transferable.